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US Sales Manager

  • On-site
    • Washington, D.C., District of Columbia, United States
  • Sales

Job description

We’re seeking a Sales Manager to lead our small but mighty US sales team. This role blends sales leadership with hands-on selling, requiring someone who can excel in a high velocity, SMB sales environment, drive inbound and outbound sales motions, align closely with marketing and collaborate with our Customer Operations team to ensure seamless customer experiences.  It is an opportunity to play a pivotal part in driving revenue growth and building a world-class sales culture.

At Famly, we're revolutionizing the early childhood education sector with cutting-edge SaaS solutions designed to simplify operations, enhance parent communication, and empower childcare professionals. Headquartered in Denmark with a growing presence in Arlington, VA, we are on an exciting journey of growth.


What you’ll be doing:

Sales Leadership and Team Development:

  • Lead and develop a sales team of 3 (1 SDRs & 2 Account Executives) with further growth expected in 2025 and 2026.

  • Foster a high-performance culture through ongoing coaching, mentoring, and regular feedback to enhance individual and team performance.

  • Collaborate with the Head of Inside Sales to define team goals, KPIs and strategies for success.

  • Motivate the team to deliver consistent results

Player-Coach Sales Execution:

  • Walk the talk by prospecting, demoing and closing your own book of business. 

  • Guide team members in building an outbound muscle through prospecting and outbound specific coaching post-demo.

  • Develop and refine an inbound sales model to capitalise on marketing-generated leads.

  • Identify and target new SMB focused initiatives to expand market presence. 

  • Meet or exceed personal and team sales quotas.

Sales and Marketing Alignment:

  • Partner with Marketing to leverage campaigns that drive qualified leads and pipeline growth.

  • Provide feedback to the marketing team on campaign performance and content effectiveness.

  • Ensure the sales team is equipped with the right tools and materials to engage leads effectively.

  • Maintain high standards to ensure the team is able to operate in line with the marketing and inside sales service level agreement.

Operational Excellence:

  • Leverage CRM to ensure accurate reporting, pipeline management, and forecasting.

  • Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.

  • Collaborate with marketing, customer operations, and product teams to optimize lead quality and sales processes.

  • Implement and refine best practices for prospecting, lead qualification, and deal closing.

  • Build and refine sales playbooks, onboarding processes, and team training materials tailored to the EY market.

  • Act as a strategic partner to the Head of Inside Sales by providing insights and recommendations for scaling the sales team and optimizing performance.

Collaboration with Customer Operations:

  • Act as a bridge between Sales and Customer Operations, ensuring smooth handoffs and consistent customer experiences. 

  • Collaborate on strategies to maximize customer retention and satisfaction.

  • Maintain high standards to ensure the team is able to operate in line with the customer operations and inside sales service level agreement.

Job requirements

What you bring to the role:

  • You know the value of fostering a collaborative and high-energy team environment.

  • You have 2-4 years’ experience in a sales leadership role, ideally within a SaaS company selling a low-mid ACV (average contract value) product.

  • You have proven success in a player-coach capacity, consistently achieving or exceeding sales targets, with strong expertise in the entire sales cycle, from prospecting to closing, with a consultative approach.

  • You bring solid experience managing SDRs and/or Account Executives, with a knack for motivating and mentoring diverse personalities.

  • You have excellent written and verbal communication skills with the ability to present complex solutions clearly.

  • You are all about the growth mindset: Growth-oriented, data-driven, and passionate about developing others while contributing directly to revenue generation.

About you:

  • You are sociable 

  • You love competition and have a drive for success

  • You care about your impact on the world, and selling something that makes a difference in the lives of children and educators supporting children ages 0-5

  • You are motivated by reaching goals

  • You are looking for a place to make a difference, show what you can do and grow your career

About Famly:

  • Famly is HQ’ed in Copenhagen, and has offices around the world, including the newest base in the US

  • 170+ person global SaaS business

  • We are a mission driven company, making a tangible impact in early childhood education by giving children the best possible start to life, and we champion the vital work that goes into making that happen

  • How? With software that brings hundreds of thousands of parents closer to their child’s day while they’re away from them.

  • 1MM users daily on the app

What’s in it for you:

  • Base salary of $90K = OTE $120 (no cap, +accelerators)

  • 401K to secure your future and comprehensive health insurance, including HSA & FSA

  • 5 weeks PTO and unlimited sick days 

  • Company trip to Lisbon in June 2025! Join 170 colleagues in this beautiful European city!

  • Annual personal L&D budget of $1000 to focus on personal and career development

  • Work in a fantastic WeWork space with a well-stocked fridge, free coffee, and an amazing view of DC, and access to gym and bike room

  • Top-notch IT equipment

  • Enjoy a lot of ownership and freedom to try new things

  • Being part of a supportive, collaborative, and innovative team

  • A lot of flexibility for you to work in the way (and place) that suits you best, while making sure we maintain a strong in-office connection

  • Opportunities for professional growth and career advancement

How to Apply:

Please send us your resume and a recorded video (max 2 mins) telling us what excites you about the role and what you can bring to the team. 

Even if you don’t tick every box above, get in touch! We’d love to hear from you.

Interview Process:

  1. Interview with Friedrich, People Partner

  2. Rational thinking test

  3. Interview with Sam, Head of Inside Sales

  4. Panel Interview (presenting take-home assignment)

  5. Final interview with Chris, CCO, Sam, Head of Inside Sales, and Anders, CEO

Famly is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives, and experiences. It is a fundamental policy at Famly not to discriminate on any basis, or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.

Want to know more about Famly?

It all began when our co-founder Henrik’s daughter was ready to start at daycare. He couldn’t believe the amount of work being done on paper - and how distant he felt from his first child during the day. The paper ‘parent’ books they exchanged once a month just weren’t cutting it. Together with his friend, our co-founder and CEO, Anders, they set about solving that.

Today, Famly is a 170+ person global company, improving the lives of children through our Early Childhood Platform. We support over 7,000 childcare centers and 1M+ users worldwide, saving them time and reducing their admin stress, allowing them much more time to focus on what matters the most. The children.

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